Legal

Privacy Policy

Last updated: December 8, 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • • Personal information (name, email address, phone number)
  • • Account credentials and profile information
  • • Payment information (processed securely by third-party providers)
  • • Communication with our support team
  • • Program progress and wellness data
  • • Feedback and survey responses

2. Automatically Collected Information

When you use our website and services, we automatically collect:

  • • Device information (IP address, browser type, operating system)
  • • Usage analytics (pages visited, time spent, click patterns)
  • • Cookies and similar tracking technologies
  • • Location data (if you permit access)

3. How We Use Your Information

We use your information to:

  • • Provide and improve our wellness programs
  • • Process payments and manage your account
  • • Deliver personalized content and recommendations
  • • Provide 24/7 support and guidance
  • • Send program updates and educational content
  • • Analyze and improve our services
  • • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • • With your explicit consent
  • • To trusted service providers who assist in our operations (payment processors, email services, analytics)
  • • When required by law or to protect rights and safety
  • • In case of business merger or acquisition (with prior notice)

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • • SSL encryption for all data transmissions
  • • Secure cloud storage with access controls
  • • Regular security audits and updates
  • • Employee training on data protection
  • • Incident response procedures

6. Your Rights

Under applicable privacy laws (GDPR, CCPA, Israeli Privacy Protection Law), you have the right to:

  • • Access your personal information
  • • Correct inaccurate data
  • • Request deletion of your data
  • • Restrict processing of your information
  • • Data portability
  • • Opt-out of marketing communications

To exercise these rights, contact us at privacy@shiralon.fit

7. Cookies Policy

We use cookies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us understand how you use our site
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be processed in countries other than your country of residence. We ensure adequate protection through:

  • • Standard contractual clauses
  • • Adequacy decisions by relevant authorities
  • • Other lawful transfer mechanisms

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For any privacy-related questions or concerns:

Data Protection Officer

Email: privacy@shiralon.fit

Address: Tel Aviv, Israel

Phone: Available upon request